Short answers first. If yours is not here, write to us at the bottom of the page. A person reads it.
An app for dog owners, on Android now and coming soon to iPhone: a care log with check-ins, walks with their routes and totals, health records such as weights and vaccines with reminders, a Nearby map of real places for dogs, and from version 1.1 a community board for dog owners near you.
No. There is no sign-up and no password. Open the app and add your dog. Only if you post on the community board or respond to a post does the app ask for a first name and an email address, once, and send a link to confirm it.
Your dog’s records are on your phone only. They are excluded from device backup, so they are not in iCloud (on iPhone) or Google backup (on Android). If you move to a new phone, use Settings > Export all data first. What you post on the community board is different: a post is public, so it is stored on our server until you delete it or it runs out.
Each walk you record is saved on your phone, with its route. The totals add up the walks you have recorded.
Reminders are optional, and off until you turn one on. For an item with a due date you pick the days yourself: on the day, the day before, a week before and so on. Nothing is picked for you. Your phone shows a note on those days, at 9:00 in the morning unless you change the time in Settings > Notifications. You can turn a reminder off on the item, or turn all of them off in your phone’s Settings.
Mostly from the map: on iPhone the app sends the map area you are looking at to Apple Maps, and on Android it looks the area up on OpenStreetMap, and shows what it finds. Businesses that listed themselves with us appear in a short section called “Listed on Wagmile”, in their own words. Some places come from public business records and OpenStreetMap; those say so and name their source. To find both, the app asks wagmile.com for places near the middle of the map, rounded to about one kilometre, and sends nothing else. We do not rate or check any of them. Please check hours and details with the place itself.
No. Health entries are your own notes. For anything about your dog’s health, ask your veterinarian.
Settings > Export all data saves a file with your dog’s records. Settings > Delete all data erases them from the phone and, if you ever posted or responded on the community board, erases your posts, responses and email from our server too. We hold no copy of your dog’s records, so we cannot restore them.
The + in the middle of the app (version 1.1 and later). People near you post a few fixed kinds of notice: find a dog friend, events, looking for, giving away, lost or found, and finding a new home for their own dog. You can read it without giving any information. There are no public comments and no chat.
Looking: only the middle of the map, rounded to about one kilometre. Posting: what you wrote, a photo if you added one, the place rounded to about one kilometre (an event is shown at its venue), a phone number only if you add one to a lost or found post, and the first name and email you confirmed. Responding: the one line you wrote. “I’m going”: an anonymous +1. Your dog’s records are never sent. “Fits my dog” is worked out on your phone.
Nobody, until a Yes. If you are interested in a post you send one line; the poster sees your first name and that line. If they say Yes, the two of you get each other’s first name and email, by email and in the app. If they say No, nothing is sent.
We email you, and the app shows it under My posts the next time you open it. Wagmile does not send push notifications for replies: open Wagmile to see them.
A lost or found post shows right away. Events, dog-friend, looking-for and giving-away posts are usually up within about an hour. “Find a new home” posts are read by hand, usually within half a day. You get an email when a post is showing, or if it cannot be shown and why.
No. Animals may not be bought, sold, bred for sale or traded on Wagmile, and such posts are removed. If you need to find your own dog a new home, “Find a new home” is for that: you say why, a person reads it, and you choose who to answer. If you can’t find a home, a local shelter or breed rescue can help.
Open the post and tap Report, and pick a reason. You can also tap Block so that you and that person no longer reach each other. A reported post is looked at within about an hour; three reports hide a post at once; a person decides every removal, within 24 hours. For anything else, use the form at the bottom of this page and choose “The community board”.
Post under Lost or found with a clear photo and where and when. It shows right away. You can add a phone number; everyone who sees the post can see it, and it is erased when you close the post. Never pay a “shipping” or “handling” fee to get a dog back: a real finder will meet you in person.
Yes: in the app under My posts and replies, or from the link in any email about the post. Times, place, spots, free or paid and which dogs it is for change right away. Changes to the words, the photo or the sign-up link are read first, and the earlier version stays up until then.
Wagmile is not a place to buy or sell animals. Wagmile is not part of anything people arrange with each other, and will never message you asking you to pay another person. Be careful: never send money, deposits or gift cards to someone you haven’t met, don’t share bank or card details, and meet in a public place. Meet in a public place first. Bring someone if you can. Never pay to get a lost dog back. Don’t share financial details. Report and block anyone who makes you uncomfortable.
On a place in Nearby, the paw button means “I recommend this place”. There are no stars and no bad reviews: only recommendations, one per person per place, and you can take yours back at any time. Recommendations can’t be bought. The community shows what people near you recommend, and the places recommended most this week.
Nearby shows only places that clearly welcome dogs, and says who says so and when: the map data, the hotel chain’s own pet policy, or dog owners whose report a person checked. Policies change, so call ahead. Know one we don’t have? Tap “Know a dog-friendly place? Tell us”.
Yes, if your business is on a public business registry, and it is free. In the community, choose “I’m a business” and pick your place. A “Business” label shows beside everything you post or recommend, and you can’t recommend your own place. If you are connected to a place in any way, say so.
Yes, and it is free. Use the “For local pet businesses” link at the bottom of this page. After you confirm your email and a person here has read the listing and placed it on the map, it appears in the app’s Nearby tab, under “Listed on Wagmile”, for people looking at the map near your address.